Services include remote and on-site visits as required. Onsite services include the troubleshooting of audio and video systems already in place as well as the installation and integration of new equipment. If problems found in troubleshooting are determined to be serviceable, either MCNC staff will make repairs or send to the manufacturer for factory repair services (equipment purchased, owned, and deployed by MCNC).
There are no documents available at this time.
Maintenance services are provided to sites covered under the UNC-System Office contract and for those with annual maintenance agreements with MCNC. Some services may be rendered upon request on a time / materials basis.
If you would like to arrange for MCNC price video maintenance for your organization, or if you have questions about the service, please submit a web request.