Our Community - North Carolina Telehealth Network

Welcome to the MCNC web page for the North Carolina Telehealth Network (NCTN). This page provides basic information regarding the covered services in MCNC’s agreement with the NCTN.

Background

The NCTN is a consortium of healthcare providers that serves the North Carolina public and not-for-profit healthcare communities with an emphasis on rural healthcare sites. NCTN offers up to 65% discounts on broadband connectivity via the Federal Communications Commission’s Healthcare Connect Fund (HCF)

Since inception in 2006, the NCTN has collaborated with the Cabarrus Health Alliance (the public health authority in Cabarrus County, NC) as their program coordinator.

In 2010, MCNC and NCTN executed a Master Services Agreement. MCNC has since been proud to serve and support the NCTN contracted not-for-profit healthcare facilities in North Carolina. In addition to broadband Internet services, each NCTN customer receives DNS and Enhanced DDoS Protection at no additional costs. Provided services are described below.

MCNC Services available through the North Carolina Telehealth Network agreement

The following MCNC services are available to each NCTN connected facility:

Connectivity

DNS
Domain Name Service
Enhanced DDoS Protection
Detects and mitigates Distributed Denial of Service (DDoS) attacks targeting MCNC customers
WebFail
Website failover service
Internet
Broadband Internet Service
MCNC Ethernet Transport Service
Point-To-Point and Multipoint-To-Multipoint; Ethernet Transport At Speeds Between 10M and 2G

Security

Enhanced DDoS Protection
Detects and mitigates Distributed Denial of Service (DDoS) attacks targeting MCNC customers

Data Center

WebFail
Website failover service

In addition, personalized spaces for each of the NCREN connected NCTN facilities can be found in the NCREN Community Portal. These personalized spaces are secure, exclusive domains and dynamic in that the NCTN and MCNC personnel can update them with the latest network and technical support information.

All other MCNC services are available to the North Carolina Telehealth Network connected sites for a fee.